User Well-Being

Responsible Gaming – Enjoy Safely at qq101

At qq101, we believe online entertainment should bring enjoyment — not stress. This page is your complete resource for playing smart, staying in control, and enjoying a healthy, balanced gaming experience.

18+ Age Limit
24/7 Available Support
100% Control in Your Hands
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Control Tools We Provide for You

Qq101 has built a range of control tools directly into the platform so you can play with confidence, without worrying about losing control.

Personal Deposit Limit

Set a daily, weekly, or monthly deposit limit based on your own financial capacity. Limits take effect immediately and cannot be increased for 24 hours after being set — giving you time to think clearly.

Play Time Limit

Choose how long you want to play each day. Once the time limit is reached, your session will end automatically. This helps you maintain a healthy balance between entertainment and daily life.

Time-Out

If you feel you need a short break, use the Time-Out feature to suspend your account for a period of 24 hours to 30 days. All funds in your account remain safe and can be withdrawn at any time.

Self-Exclusion

The self-exclusion option allows you to block access to your qq101 account for 6 months, 1 year, or permanently. This is a serious step that we fully support, no questions asked.

Loss Limit

Set the maximum loss you are willing to accept in a single session or over a specific period. Once this limit is reached, the qq101 system will automatically pause your gaming session.

Real-Time Reminders

The qq101 platform sends real-time notifications when you are approaching a set limit or when your gaming session has exceeded the recommended duration.

Is Gambling Starting to Become a Problem?

Problem gambling often starts gradually and goes unnoticed. Recognising the early signs is the most important first step toward getting help. Review the list below and be honest with yourself.

Signs of Problem Gambling

If you identify two or more of the following signs in yourself, consider speaking to someone you trust or contacting a helpline.

  • Thinking about gambling almost all the time
  • Needing to wager larger amounts to feel the same level of excitement
  • Gambling to escape problems or negative feelings
  • Frequently attempting to recover losses by gambling more
  • Lying to family or friends about gambling activities
  • Using money for daily necessities (rent, food, bills) to gamble
  • Feeling restless or irritable when unable to gamble
  • Personal relationships or work performance affected by gambling

Responsible Player Habits

Responsible players enjoy gambling purely as a form of entertainment — not as a source of income or a way to solve financial problems. Here are habits to practise:

  • Set a budget before playing and stick to it without exception
  • Treat money wagered as an entertainment cost, not an investment
  • Set a session time limit and take a break once the limit is reached
  • Never gamble when you are stressed, upset, or under the influence of alcohol
  • End your session once you have reached your preset win target
  • Balance your gambling time with other activities you enjoy
  • Review your account statements regularly to monitor your spending
  • Discuss your gambling activities openly with loved ones

Remember: Playing for fun is the primary goal. When gambling no longer brings enjoyment, it is time to pause and reassess.

How to Set Limits on Your qq101 Account

Setting gaming limits on qq101 is simple and can be done in under two minutes. All settings are accessible directly through your account profile page.

1

Log In to Your qq101 Account

Access the qq101 platform via your browser or mobile app and log in using your account credentials.

2

Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.

3

Select Your Preferred Limit Type

Choose from the available tools — deposit limit, loss limit, session time limit, time-out, or self-exclusion.

4

Enter Your Limit Value

Enter the amount or duration that suits your needs. Limits can be adjusted at any time, subject to the applicable cooling-off period.

5

Confirm Settings

Review your selected limits and click "Confirm". The limits will take effect immediately and you will receive a confirmation via email.

Summary of Available Control Tools

Below are all the control tools available on the qq101 platform, along with their cooling-off periods and minimum/maximum limits allowed.

Daily Deposit Limit

Minimum limit of RM10 with no maximum cap. Takes effect immediately. Limit increases require a 24-hour cooling-off period.

Weekly Deposit Limit

More comprehensive control for a 7-day period. Reductions take effect immediately; increases require 7 days.

Loss Limit

Set a maximum loss per session or per day. Sessions end automatically when the limit is reached.

Play Time Limit

Choose between 30 minutes and 8 hours per day. A notification will appear 15 minutes before your limit is reached so you can prepare.

Time-Out

Options of 24 hours, 48 hours, 7 days, or 30 days. Your account is fully locked; your balance remains safe.

Self-Exclusion

Exclusion for 6 months, 1 year, or permanently. Cannot be cancelled within the chosen period.

Important Note: All these control tools are free and accessible 24/7. The qq101 support team is ready to help you set up the right settings via live chat.

Are Your Gaming Habits Healthy?

Use this self-assessment guide to evaluate your gaming habits objectively. This is not a medical tool, but it can help you better understand your situation.

How to use: Read each statement and indicate whether it applies "Rarely / Never", "Sometimes", or "Always / Often". The more "Always" responses you give, the higher your risk level.

I play within a pre-set budget. Healthy ✓
I can stop playing whenever I want. Healthy ✓
I have played longer than I planned. Needs Attention
I have returned to play in order to recover money I lost. Needs Attention
I have used money meant for daily necessities to gamble. High Risk!
My family or friends are concerned about my gambling. High Risk!
I have lied about how much time or money I have spent. High Risk!

If you answer "Always" or "Often" to any item marked "High Risk", we strongly encourage you to reach out to the qq101 support team or a problem gambling assistance organisation for further guidance. You don't have to face this alone.

FAQ – qq101 Responsible Gaming

Log in to your qq101 account, go to Account Settings, and find the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Limits take effect immediately. If you wish to increase a limit, a cooling-off period of 24 hours to 7 days will apply depending on the limit type.

A Time-Out is a short-term account suspension lasting between 24 hours and 30 days. Once the period ends, your account is automatically reactivated. Self-Exclusion is a more serious measure — your account will be blocked for 6 months, 1 year, or permanently, and cannot be reversed during the chosen period. Both options allow you to withdraw any remaining balance in your account.

No. Self-exclusion is designed to provide strong protection and cannot be reversed before the chosen period ends. This is an intentional safeguard to help you stay committed to the decision you have made. Once the period ends, you will need to go through a re-verification process before your account is reactivated.

No. When you activate any responsible gaming control tool, the qq101 system will automatically exclude you from all marketing communications and promotions for the duration the limit is active. We will not send bonus offers, promotional emails, or notifications that could tempt you to play more.

You can reach the qq101 support team via 24/7 live chat for immediate assistance. Our team is trained to help you activate the appropriate control tools and provide initial guidance. For long-term professional support, we encourage you to seek counselling from the Malaysian Board of Counsellors or a registered problem gambling support organisation in your country.

No. All information related to your use of responsible gaming control tools is confidential and protected under the qq101 Privacy Policy. We do not share this information with any third party unless required by law. The decision to seek help is a personal one, and we respect your privacy completely.

Join qq101 — The Platform That Puts Your Wellbeing First

Qq101 is more than a gaming platform. We are a community of players who game responsibly, enjoy entertainment mindfully, and support one another.

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