QQ101 is fully committed to protecting the privacy and personal data security of all users on our platform. This document clearly explains how we collect, use, store and protect your information in line with industry best practices.
Every decision involving user data at qq101 is made based on these six core principles. This is the foundation of trust we build with our Malaysian users.
All data transmitted between your device and qq101 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions and banks worldwide.
QQ101 only collects data that is genuinely necessary to provide services, process financial transactions and comply with legal requirements. No excess data is collected without a clear purpose.
As a qq101 user, you have the full right to access, correct, transfer, or request deletion of your personal data. All requests will be processed within the stipulated timeframe, no questions asked.
QQ101 has never and will never sell, rent or distribute users' personal data to any third party for marketing or commercial purposes. Your data is not a product we trade.
Our privacy policy is written in plain, easy-to-understand language — not confusing legal jargon. We believe you deserve to know exactly what happens to your personal information.
In the event of any security incident involving user data, qq101 is committed to notifying affected users in the shortest possible time, along with the recovery measures taken.
Important Note: This Privacy Policy applies to all users of the qq101 platform, including the qq101.plus website and our mobile app. By using any qq101 service, you agree to the terms of this Privacy Policy.
QQ101 collects several categories of personal information from users during the registration process, platform usage and interactions with our customer support services. The following are the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification, fraud prevention |
| Contact Data | Email address, mobile phone number | Account communications, security notifications |
| Financial Data | Bank account number, digital wallet information | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser | Security, technical troubleshooting |
| Usage Data | Game records, wagering history, login activity | Service improvement, regulatory compliance |
| Communication Data | Live chat records, support tickets, feedback | Customer service quality improvement |
Information you provide directly during registration and the KYC process is the most critical category. Ensure all information is accurate and up to date so your transactions are processed without interruption.
Every piece of data collected by qq101 is used for specific and legitimate purposes. We do not use your data beyond the scope stated below without obtaining your consent first:
Right to Withdraw: You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting the QQ101 support team. Withdrawing this consent will not affect your core account services.
QQ101 processes your personal data on valid legal bases. Depending on the type of data and purpose of processing, the bases we apply are:
QQ101 does not sell or commercialise users' personal data to any party. However, we may share certain data with selected third parties in the following circumstances:
Our Guarantee: All third parties that receive qq101 user data are bound by strict confidentiality agreements and are required to protect your data in accordance with our established security standards. We make no compromises on this.
QQ101 retains users' personal data for the period necessary to fulfil the purposes stated in this policy, or for as long as required by law. Generally:
On the technical security front, QQ101 implements multiple layers of protection to safeguard the integrity of your data:
QQ101 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You may manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the basic functionality of the QQ101 platform.
QQ101 respects and upholds your privacy rights. The following are the rights you hold regarding your personal data on our platform:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to any applicable legal obligations.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You have the right to object to the processing of your data for direct marketing purposes or certain legitimate interests.
You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
How to Submit a Request: To exercise any of the above rights, contact the qq101 support team via live chat within the platform or our official email. All requests will be processed within 30 calendar days from the date of receipt.
The QQ101 platform is restricted to users aged 18 and above. We do not intentionally collect, store or process any personal data from individuals under the age of 18.
If we discover that personal data of minors has been collected without our knowledge, we will take immediate steps to:
To Parents and Guardians: If you suspect your child has registered on the qq101 platform, please contact our support team immediately. We will act promptly to address the situation.
QQ101 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. When material amendments are made:
Your continued use of the QQ101 platform following any amendments to this policy constitutes your acceptance of the updated version. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how QQ101 handles your personal data, we encourage you to reach out to us through the following channels:
Our team will endeavour to respond to all privacy-related enquiries within 5 business days. For formal requests relating to data rights (such as access, correction or deletion), the response period is up to 30 calendar days.
For immediate assistance, visit our FAQ which contains answers to the most frequently asked questions regarding qq101 account privacy and security.
Your privacy and security are our priority. Join millions of Malaysian users who have trusted QQ101 as their preferred online wagering platform.